Your privacy is our priority. This policy clearly explains how nak99 collect, use, store, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
Here is how nak99 keeps your personal information safe and ensures it is used responsibly.
All information you submit to the nak99 platform is protected by industry-standard 256-bit SSL encryption — the same technology used by major Malaysian banks such as Maybank and CIMB to secure online transactions.
NAK99 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We collect only what is necessary, retain it for a reasonable period, and delete it securely when it is no longer needed.
NAK99 has never and will never sell, rent, or disclose members' personal information to third parties for marketing purposes without your explicit consent. Your data is not a commodity we trade in.
You have the right to access, correct, request a copy of, or request the deletion of your personal data that we hold at any time. Such requests will be processed within 14 business days.
Sensitive information such as passwords and payment details is stored in encrypted format using the latest hashing standards. nak99 staff cannot view your password — only the authentication system is able to process this information.
NAK99 follows the principle of data minimisation — we only collect information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond the scope of the services we provide.
As a nak99 member, you hold these rights under Malaysia's PDPA 2010.
You have the right to request and obtain a copy of the personal data we hold about you at any time.
If your data is inaccurate, outdated, or incomplete, you have the right to request an immediate correction at no charge.
You may request the deletion of your personal data, subject to any applicable legal retention requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform should you choose to do so.
Under certain circumstances, you may ask us to restrict how we process your personal data while an issue is being resolved.
This Privacy Policy describes our data protection practices nak99. By using our platform, you agree to the collection and use of data as described here. We encourage you to read this policy in full to understand your rights and options.
NAK99 ("we", "platform", or "nak99") respects the privacy of every individual who uses our services. This Privacy Policy outlines our approach to personal data protection and forms part of the broader nak99 Terms & Conditions.
We operate in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and comply with all principles prescribed thereunder, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, Access Principle, and the prohibition on transferring personal data outside Malaysia without equivalent protection.
This policy applies to all users of the nak99 platform, including registered members, general visitors, and anyone who interacts with any of the services we offer. By continuing to use the nak99 platform after this policy is published, you agree to the terms set out herein.
Important Note: If you have any questions about how we handle your personal data, the nak99 privacy team is reachable by email at support@nak99.best or via the 24/7 Live Chat available on our platform.
NAK99 collects various types of personal information depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Category | Example Information | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Yes (KYC) |
| Contact Data | Phone number, email address, mailing address | Yes |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history | Yes |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Games played, session duration, betting history | Automatic |
| Communication Data | Customer support records, Live Chat logs, email enquiries | Where applicable |
We do not collect sensitive data such as health information, religious beliefs, political views, or sexual orientation. We also do not collect financial information beyond what is necessary — full bank account numbers are never stored in nak99's systems; only the information required to process deposits and withdrawals through secure payment gateways is retained.
NAK99 collects personal information through transparent channels. We always inform you of the type of data being collected and the purpose for doing so at the time of collection:
NAK99 has never purchased data lists from third parties for unsolicited contact purposes. All data we hold is either provided directly by you or generated through your use of the platform.
NAK99 uses the personal data collected for purposes that are legitimate and relevant to the services we provide. We will not use your data for any other purpose without obtaining fresh consent from you.
The primary purposes for which nak99 uses personal data are as follows:
Marketing Opt-Out: If you no longer wish to receive marketing communications from nak99, you may withdraw your consent at any time through your account settings or by contacting our support team. Withdrawing marketing consent will not affect the core services you receive.
NAK99 takes a highly cautious approach to data sharing. As a fundamental principle, we does not sell, rent, or disclose members' personal information to third parties for marketing or commercial purposes without your explicit consent.
However, there are limited circumstances where nak99 may need to share your information with certain third parties for legitimate operational purposes:
All third parties with access to nak99 members' personal data are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose. We do not grant access beyond what is necessary for that purpose.
Should personal data need to be transferred outside Malaysia (for example, to an international service provider), nak99 ensures that equivalent protection is in place at the destination, in line with PDPA 2010 requirements.
Protecting members' personal data is a core operational priority at nak99. We continuously invest in the latest security infrastructure to ensure your information remains safe at all times.
The technical and organisational security measures we practise at nak99 include:
While nak99 takes all reasonable steps to protect your data, no system is 100% immune to threats. We encourage members to take their own precautions — such as using strong passwords, not sharing login credentials, and enabling two-factor authentication on their nak99 account.
The nak99 platform uses cookies and similar tracking technologies to enhance the user experience and understand how the platform is used. Cookies are small text files stored on your device when you visit a website.
The types of cookies used by nak99 are as follows:
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, accept, decline, or delete cookies. Please note, however, that disabling certain cookies may affect the functionality of the nak99 platform.
A Note on Third-Party Cookies: Some cookies on the nak99 platform may be set by third-party service providers such as game providers. These third-party cookies are subject to the respective providers' own privacy policies.
As a nak99 member and data subject under Malaysia's PDPA 2010, you hold the following rights, which nak99 is committed to facilitating:
To exercise any of the above rights, please contact the nak99 privacy team by email at support@nak99.best, clearly stating the right you wish to exercise and the information needed to verify your identity. We will respond within 14 business days.
NAK99 retains members' personal data only for as long as necessary for the stated purpose or as required by law. Once data is no longer needed, it is securely deleted or anonymised.
General data retention guidelines at nak99 are as follows:
When your nak99 account is closed, we do not immediately delete all your data. Certain information must be retained for a specified period for legal and regulatory reasons, and will be deleted once the relevant retention period has expired.
NAK99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to how we safeguard your information.
When we make significant changes to this Privacy Policy, we will take the following steps to ensure nak99 members are informed:
We encourage you to review this Privacy Policy page periodically to stay informed about how nak99 protects your information. Continued use of the platform after any amendments take effect will be considered your acceptance of the revised policy.
Current Version: This Privacy Policy is version 3.1, effective 1 January 2026. If you would like to view a previous version, please contact the nak99 privacy team at support@nak99.best.
If you have any questions, concerns, or complaints regarding how nak99 handle your personal data, we encourage you to reach out to us directly. We are committed to addressing all privacy-related concerns seriously and within a reasonable timeframe.
You can reach the nak99 privacy and support team through the following channels:
If you are not satisfied with how nak99 has handled your privacy complaint, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia which is the regulatory body under the Ministry of Communications Malaysia. Information on how to file a complaint with the Commissioner is available through the official Personal Data Protection Department website.
We value the trust you place in nak99 in handling your personal information. Our commitment to privacy goes beyond mere legal compliance — it is a core value at nak99, rooted in the belief that every member deserves control over their own information. Your privacy is our responsibility.
For all enquiries relating to the Privacy Policy and data protection: support@nak99.best | Live Chat 24/7 | Email response time: 2 business days.
Nak99 believes that trust starts with transparency. A clear privacy policy and compliance with PDPA 2010 are the foundation of our relationship with every member in Malaysia. Register now and enjoy entertainment with confidence.